Privacy Policy

Last updated April 03, 2025

At PaperOntime, your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to keep it safe. Whether you're here to request help or just browsing, we want you to feel confident and in control of your data.

1. 📥 What Information We Collect

Information you give us:

When you interact with our site—signing up, placing an order, or contacting us—we may collect:

Your name
Email address
Phone number (if provided)
Billing and delivery details
Account login info (username and password)
Any messages or preferences you share with us

We may also collect social login info (like Facebook or Google) if you choose to sign in that way.

Information we collect automatically:

To improve your experience, we automatically collect some data like:

Your IP address
Browser type and device
Pages visited
Time spent on site
Referral links
Language preferences

This helps us understand how our site is used and where to improve.

2. ⚙️ How We Use Your Information

We use your information to:

Set up and manage your account
Process your orders smoothly
Respond to your questions or requests
Improve our services and site experience
Send you updates, tips, or important service changes
Protect against fraud or unauthorized access
Meet our legal obligations

We only use your data when we have a valid legal reason to do so, such as your consent, a contract, or our legitimate business interests.

3. 🔒 Sharing Your Data

Your privacy is a priority. We don’t sell your data—ever.

We may share it with:

Trusted service providers (like payment processors or hosting providers)
Legal authorities when required by law
Third parties if we undergo a merger or acquisition
Social media platforms if you log in using them

These parties are required to handle your data with care and respect.

4. 💳 Payment & Security

We don’t store your credit/debit card details ourselves. All payments are processed securely via [Insert Payment Processor Name], a trusted third-party provider. You can review their privacy policy here.

We apply strong security measures including:

SSL encryption
Regular security monitoring
Role-based access controls

While no online system is 100% secure, we work hard to protect your data at all times.

5. ⏳ How Long We Keep Your Info

We only keep your personal info for as long as necessary:

To deliver services to you
To comply with legal and tax obligations
Or until you ask us to delete it

Once we no longer need it, we’ll delete or anonymize it securely.

6. 🌍 Your Privacy Rights

Depending on where you live (UK, EU, Canada, etc.), you may have rights to:

Access your personal data
Correct or delete your data
Object to or restrict how we use it
Withdraw consent at any time
Request data portability

You can exercise your rights by emailing us or updating your account settings.

7. ❌ Do Not Track (DNT)

Currently, our site does not respond to Do-Not-Track browser signals. If a universal standard is introduced, we’ll update our practices accordingly.

8. 👶 Children's Privacy

Our services are not intended for anyone under 16. We don’t knowingly collect data from children. If you believe a child has shared information with us, please contact us so we can remove it.

9. 📬 Contact Us

Questions? Need to review or delete your data? Just reach out — we’re here to help.

PaperOntime
📧 hello@paperontime.com

🏢 71-75 Shelton Street, London WC2H 9JQ

10. 🔁 Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the "Effective Date" at the top and notify you if the changes are significant.

TL;DR 📌

We respect your privacy, only use your data to serve you better, and will never sell your information. You’re in control — and we’re here if you need anything.

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